Read through Report 2. What should I do if I ignore my password? When you've overlooked your password, please simply click this url to reset your password.
Browse Post 2. I requested an ordinary-dimension dress, not a custom made-built one. Why is it getting so extensive? All of our dresses are made to order, no matter whether you ordered a typical or custom made measurement, both equally require tailoring time. Tailoring Time is shown on Every single dress's products web site. In the event you've previously put an buy, your believed supply day is in your Order Confirmation email.
We're not at present enduring any delays with buy processing on the other hand, our couriers have claimed slight transit delays which may have an effect on the shipping of the buy.
Examine Post three. How can I keep track of my buy position? one. It is possible to log inside our Web site with your e mail and track your buy standing in "My orders" in case you placed the get underneath your resigerred acount.
Examine Short article About JJ's Property one. Do you do have a retail outlet? We're sorry but presently we do not need any Actual physical stores. As an e-commerce company, we just do business on line. You could begin to see the products on our website and place the get. We could make the solutions to suit your needs the moment your buy is confirmed.
Just mail us a picture of your respective receipt in the tailor along with your order amount and we will do The remainder! Of course, it truly is that simple! FOR ALL PRESONALIZED And private CARE Objects: All individualized and personal care items (like earrings, lingerie, swimwear, etcetera.) are closing sale. Due to hygiene concerns there isn't any returns/exchanges. FOR ALL SAMPLE SALE Products: All Sample Sale objects are remaining sale. No returns, no refunds, no exchages. EXCHANGE Coverage We don't offer an exchange support for virtually any products right now. Simply because all objects are created-to-order, we would not have Completely ready-produced dresses or items that might be transported in exchange for the returned products. You have got to return undesired goods (if qualified per the return coverage), after which you can location a whole new get with the replacement products. All new orders are matter to the current generation interval. HOW TO RETURN 1. Submit a return request at Make contact with Us to Customer care within fourteen times of receiving your order. Please consist of The main reason for return and pictures for verification. 2. When We've got accredited your ask for, you will end up despatched a return variety which must be incorporated along with your return. Remember to ship your merchandise(s) employing regional submit inside of 14 days from acquiring the return form. three. Whenever we receive the returned package deal, the item(s) will probably be inspected to ensure it can be in the initial problem and has the issues stated from the return ask for. 4. After confirmed, the refund will probably be credited back again to the initial payment technique within 10-15 times (the processing time is determined by your payment process and lender). Remember to Notice: * We reserve the correct to refuse the return if received in an unacceptable condition. * We simply cannot method any products that are returned without our prior information. * We are not liable for return product(s) which might be dropped or broken, be sure to hold the receipt with tracking info. CANCELLATION Plan All our objects are made-to-get, like regular size goods. After the tailoring procedure has started, there will be Labor Prices and Substance Fees, with this in your mind, please check with our cancellation coverage under: • Unpaid orders are quickly cancelled soon after 5 times. • Cancel purchase within 24 several hours of payment for an entire refund. • Cancel buy 24–72 several hours just after payment: 80% refund + transport rate. • Terminate order 72-a hundred and twenty hrs immediately after payment: 50% refund + shipping and delivery charge. • Terminate order > one hundred twenty several hours right after payment: Refund of shipping charge only. • At the time your purchase is transported, it cannot be cancelled.
Simply mail us an image of one's receipt from the tailor plus your purchase number and we are going to do The remainder! Sure, it truly is that uncomplicated! FOR ALL PRESONALIZED AND PERSONAL Treatment Objects: All personalized and private treatment merchandise (like earrings, lingerie, swimwear, and so on.) are final sale. Resulting from hygiene concerns there are no returns/exchanges. FOR ALL SAMPLE SALE Merchandise: All Sample Sale objects are final sale. No returns, no refunds, no exchages. Trade POLICY We don't provide an Trade support for any solutions at the moment. For the reason that all objects are created-to-purchase, we would not have All set-made dresses or items that can be delivered in Trade to your returned merchandise. You need to return unwanted goods (if eligible for each the return plan), after which put a fresh get to the replacement objects. All new orders are issue to the current generation period. The way to RETURN one. Submit a return ask for at Contact Us to Customer support within just 14 days of obtaining your order. You should include The explanation for return and images for verification. two. Once we have accepted your request, you can be despatched a return kind which needs to be provided along with your return. Remember to ship your product(s) employing community publish within 14 times from acquiring the return type. 3. After we receive the returned package deal, the merchandise(s) will be inspected to make certain it can be in the first situation and has the issues said during the return request. 4. When verified, the refund will likely be credited back again to the first payment process inside 10-15 days (the processing time will depend on your payment process and lender). Be sure to note: * We reserve the proper to refuse the return if acquired in an unacceptable issue. * We are unable to system any items that are returned devoid of our prior know-how. * We're not answerable for return product(s) that are lost or damaged, remember to hold the receipt with tracking data. CANCELLATION Coverage All our things are made-to-purchase, which includes typical measurement objects. When the tailoring approach has begun, there will be Labor Expenses and Content Charges, with this particular in mind, make sure you make reference to our cancellation policy below: • Unpaid orders are quickly cancelled just after five times. • Cancel order within 24 several hours of payment for an entire refund. • Terminate purchase 24–72 hours just after payment: eighty% refund + delivery payment. • Cancel get seventy two-one hundred twenty hrs following payment: fifty% refund + shipping and delivery price. • Cancel order > a hundred and twenty hrs soon after payment: Refund of transport fee only. • Once your buy is delivered, it cannot be cancelled.
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